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Payment method, delivery, returns, etc.

Regarding delivery

In Japan:

Shipping fee will be charged separately when ordering. (1,200 yen)

Normally, the shipping procedure will be completed within 3-5 business days from the order, but please note that the next shipping will be from August 2022 due to its popularity.

overseas:

​ We also accept orders from overseas. Shipping fee will be charged separately.

​ Notation based on the Specified Commercial Transactions Law

Distributor

East Lab Asia GK

Responsible person

Representative Muneo Ino

address

2-11-22 Hakata Ekimae, Hakata-ku, Fukuoka 8120011 JOY Hakata 302

phone number

092-433-7546

Reception hours 10: 00-18: 00 (excluding weekends and holidays)

* If you are outside the reception hours, please contact us by email.

email address

info@eastlaboasia.net

home page

https://www.eastlaboasia.net/

Selling price of the product

Please refer to each product page.

Necessary charges other than products

・ Shipping fee 1200 yen

payment method

Credit card payment, Paypal, cash transfer

Payment time

・ Credit card, Paypal payment: Payment will be confirmed when you order the item.

・ Cash transfer: Please make a payment within 3 business days after ordering the item.

Delivery time of goods

We will ship within 3-5 business days from the date of your order.

* However, after August 2022

Returns / Exchanges

Returns and exchanges are possible only within 7 days after the item arrives. In the case of returns, the item must be unopened.

The shipping fee will be borne by us if the item is defective, and will be borne by the customer if the item is returned or exchanged at the convenience of the customer.

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